Settings

Supplier ordering is configured in the back office, on two records:

• the supplier record (/manage/ecommerce/vendors, then the supplier): slots, lead times, sending, automation;
• the product record (/manage/ecommerce/products): stock tracking, packaging, default supplier, generic products.

A few behaviours cannot be changed from the back office; they are listed at the end of this page. The back office is in French: setting names below are given in English with the French label in parentheses.

flowchart LR
  subgraph F["Supplier record"]
    CR["Send slots<br/>Delivery lead time"]
    DR["Reception lead time"]
    ENV["Sending options<br/>Automatic sending"]
    MAJ["Default overage<br/>Made to order"]
  end
  subgraph P["Product record"]
    GS["Stock tracking<br/>Base replenishment"]
    CD["Packaging"]
    GEN["Generic and<br/>linked products"]
  end
  CR --> AFF["Slot<br/>assignment"]
  GS --> QTE["Quantity<br/>computation"]
  CD --> QTE
  GEN --> QTE
  MAJ --> QTE
  AFF --> BON["Draft<br/>supplier order"]
  QTE --> BON
  BON --> ENV
  DR --> REC["Expected<br/>reception date"]

Supplier record

Sending options

In the review queue, you can still change the recipients of a specific order before sending it.

Send slots

Add a slot ("Créneaux d'envoi") per send day (a day and a time, for example Tuesday 10:00; one time per day). Each customer order is assigned to the slot that still allows on-time delivery; the slot's draft keeps updating until it is sent. The full mechanism is described in Supplier ordering pipeline.

Delivery lead time and reception lead time

Default overage

A percentage from 0 to 50% ("Majoration par défaut") added to the demand of each of this supplier's products, to limit stock-outs. A new supplier starts at 5%; at 0%, orders are computed exactly. A product's own overage ("Majoration spécifique" on the product record, or the "Majoration (%)" column in the supplier's product list) takes precedence over this value, even when it is 0%. The overage also applies to the product's base replenishment.

Email template and texts

• Default email template ("Modèle d'email par défaut"): the template used for this supplier's orders. When none is chosen, the default template from the e-commerce settings applies.
• Order email texts ("Textes de l'email de commande"): replace the {{order_type}} variable (by default "Livraison chez nous" or "Retrait chez vous") and the {{order_location}} variable (by default your company's address, or the supplier's for a pickup). Leave empty to keep the automatic text.

Automation

Automatic sending is covered in Safety nets, including what happens when an order is held.

Product record

Validated stock ("Stock validé") is not a field of the record: it is set with the "Confirmer le stock" button (product record or product list), "Faire confiance à ce stock" on the Stock gaps screen (« Écarts de stock »), "Valider ce stock" on the Mon stock page, or any manual stock correction (direct entry or inventory count). Validated stock leaves the suspect-stock list and, with a made-to-order supplier, is subtracted from orders. See Safety nets.

How each setting enters the calculation is described in Supplier ordering pipeline.

Behaviours set by the platform

These behaviours cannot be changed from the back office. They are described here so you know what to expect.

To change one of these behaviours for your workspace, contact Inklura support.

See also

• Overview
• Supplier ordering pipeline: what each setting changes in the calculation
• The weekly cycle: choosing slots and lead times
• Back-office surfaces: where to find each page
• Safety nets: automatic sending, phantom stock, pre-send check
• PrestaShop sync